Return & Exchange Policy
RETURNS & EXCHANGES
At D'FINE, we want you to shop with confidence.
If you're not completely satisfied with your purchase, you may request a return within 14 days of delivery.
Return Eligibility
To be eligible for a return, items must:
• Be unworn, unused, and unwashed
• Have all original tags attached
• Be returned in their original condition and packaging
• Be free of stains, odors, alterations, or damage
Items that do not meet these conditions may not be eligible for a refund.
Final Sale Items
Items marked as Final Sale are not eligible for return or exchange.
How to Start a Return
-
Contact us at info@thedfineus.com within 14 days of delivery.
-
Include your order number and reason for the return.
-
Our Customer Support Team will review your request and provide detailed return instructions.
-
Once approved, the item must be shipped within 7 days.
Return Shipping
Customers are responsible for return shipping costs.
Detailed return instructions, including the appropriate return address, will be provided by our Customer Support Team once the return request has been reviewed and approved.
Refunds
Once your return is received and inspected, your refund will be issued to the original payment method. Please allow 5–10 business days for processing after approval.
Questions?
If you have any questions regarding returns or exchanges, please contact us at info@thedfineus.com. Our team will be happy to assist you.